From single station setups to fully networked
configurations. Management from receipt of instruments through to
Provides reporting tools, instrument recall facility and
complete tracking of instrumentation/equipment. Integrates with ProCal for the complete solution.
ProCal-Track can be used
alone or form an integrated package linking to the same database as ProCal,
providing job control and management functions required when operating an
ProCal-Track gives access to all information,
instrument history, user, old job details, instrument status etc. The software
can produce many different types of reports, calibration due / overdue letters,
print job sheets, book in & dispatch instruments received for calibration
Total Job control from goods in to despatch.
ProCal-Track provides the tools for management of instruments from goods-in through to despatch, including
external calibration work, laboratory assets and stock/demo instruments etc.
Users can open a virtual job card from any PC to view current or historical
data. Use of digital photos can be implemented to aid user recognition.
Instrument recall letters can also be issued on a regular basis.
Virtual job card - dynamic job tracking.
Most paperwork systems are based around job cards / work sheets.
With ProCal-Track, Transmille have retained this familiar format and created
electronic, centrally stored records. As work is booked in, a job record is
created to keep all details of the job including information such as accessories
received and customer comments. The great advantage of the computerised job record is that it
is centrally available to anyone, anywhere at any time. This information is
stored for the lifetime of the instrument, and is available even after the
instrument has been returned to the customer with a detailed history of the
Goods inwards and accessories amnagement
Using our experience in running a successful calibration
laboratory, Transmille has refined the booking in process to make it as fast and
easy to use as possible. On screen aids such as drop down lists, automatic
instrument recognition (a lookup of model number to find an instrument’s
manufacturer and description) and selectable printout of job sheet or label are
available. Each accessory can be recorded and barcode labelled, ensuring the
items the instrument was received with are returned - never lose a customers
Easy-to-use - designed for the office and the lab
Office staff can view information quickly and easily,
allowing customer calls to be efficiently answered, whilst in the laboratory
engineers can gain access to detailed service histories including parts used,
engineer reports and technical help information. The dynamic job tracking means the moment an engineer completes a job the office
can instantly see the status of the instrument. This centralised information
access maximises the efficiency of all staff, office and laboratory alike.
Comprehensive forms, reports and labels
ProCal-Track provides the facility to print
out a range of forms, reports and labels (with barcodes) using the DYMO
range of thermal printers. A user can query the database for information about
instruments for a specific customer and print out these details, re-issue
certificates or service logs and print system ID or serial number labels. Support for viewing / printing Crystal Reports is built in as standard. Using
the Crystal Reports designer other reports can be custom designed and used in